Go to Global Site


Sign in

Help Center
Contact Us

Have a question
We can help

Search the help pages
(Does not search for items or products)

20 . What if the goods arrive damaged?
In the event that your package arrives damaged, we recommend that you open it in the presence of the delivery driver or at the very least draw their attention to the damage when you sign for the item. 
If possible, try to obtain a photograph of the damaged package. Additionally, we advise that you weigh the packages you received, in case some items have fallen out during transport from the damaged package. 
Please contact us immediately and keep all packaging materials. In the meantime, we suggest that you reach out to the delivery company and inform them of the damage. 
At UK-Stock Pandahall, we want to ensure that your order arrives in perfect condition, and we're committed to resolving any issues that may arise.


Please Note